RETURNS, REFUNDS, EXCHANGE

All products sold at Lashes by Muge are FINAL SALE. All products are non-refundable.

We only offer exchanges for products that are defective and/or damaged of their original state.

Shipping Terms

  • Lashes by Muge is not responsible for items that have been damaged due to shipping services.
  • Items will process and ship within 2-4 business days after the order is placed.
  • Orders placed on weekends/holidays will be processed the next business day.
  • We are not responsible for updating or changing incorrect addresses or items after the order is placed.
  • We will not apply any discounts after the order is placed.
  • We do not cancel/refund orders after they are placed, in transit, or after delivery.
  • We are not responsible for any lost/missing packages.
  • An order confirmation will be sent via email/text once the order is processed.
  • Check the spam folder for the email if not received within 1-2 business days.

Need help?

Contact us here for questions related to returns.